5 min read
Bill Monreal: November 6, 2025
It’s one of the biggest crossroads a growing business faces. Things are scaling, the team is expanding, and the technology (which used to be an...
4 min read
Bill Monreal: October 30, 2025
It’s one of the most tempting offers a business owner can get: IT support for a rock-bottom price. Whether it’s a "guy I know" who charges by the...
3 min read
Bill Monreal: October 23, 2025
Okay, maybe we're not actually ghosts, but like that famously friendly cartoon apparition, we believe in being upfront and transparent. In the world...
4 min read
Bill Monreal: October 13, 2025
Choosing a cloud environment for your business feels a lot like choosing a new office space. Do you rent a suite in a massive, bustling skyscraper?...
4 min read
Bill Monreal: October 9, 2025
I got a call at 2 a.m. from a client. The owner’s voice was all panic and exhaustion. “We’ve been hacked,” he said. “There’s a ransom note on every...
3 min read
Bill Monreal: September 25, 2025
I’ll never forget the look on the face of a new client, the operations manager at a manufacturing plant here in Northeast Ohio. He slid a tablet...
3 min read
Bill Monreal: September 11, 2025
Is That Ticking Sound Your Server... or a Time Bomb? I'll never forget a call we got a few months ago. It was from a local manufacturing company, and...