Does Your Business Insurance Actually Cover Ransomware?
I sat across from a business owner last month who looked like he hadn’t slept in three days. His eyes were bloodshot, his tie was loose, and he...
Frequently Asked Questions
of an IT Consultant in Cleveland
Unlock the full potential of your business with Monreal IT, your trusted partner in managed IT services. Experience seamless operations and enhanced efficiency as we expertly handle your IT infrastructure, ensuring smooth day-to-day operations. From proactive monitoring to rapid issue resolution, Monreal IT empowers your business to thrive in the digital landscape.
Below are some FAQs to answer your questions about how we can elevate your IT experience.
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What happens when hardware fails or when new software needs to be installed?
Periodic hardware failures happen, and new or updated software is common. Handling these situations alongside general maintenance is included in our services.
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What kind of service response can I expect?
You can expect a rapid, courteous response with a live person when you call our office.
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What certifications do your network engineers have?
Our engineers maintain current vendor certifications and participate in ongoing trainings to keep up with ever-changing technology and compliance.
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Can you help us with cybersecurity?
Yes, we provide proactive cybersecurity monitoring and ransomware detection solutions, vulnerability scans, intrusion detection, network security, and ongoing threat analysis.
Is Your Team Feeding Company Secrets to ChatGPT? The Shadow AI Risk
Bill Monreal: Nov 19, 2025
I walked past a client’s sales desk last week (let’s call him “Jim”) and saw ChatGPT open on his second monitor. He wasn’t watching cat videos;...
