Case Study: Casting Manufacturer

The Challenge

A casting manufacturer primarily serving the aerospace and IGT sectors faced significant challenges in managing their IT infrastructure. With over 200 employees, the company struggled with cybersecurity threats and the limitations of their in-house IT staff. The team was stretched thin, making it difficult to keep up with server and hardware upgrades. A cyber incident highlighted the urgent need for more robust IT support, prompting the company to seek external managed services.

The Solution

The company chose our Managed Services based on a recommendation from TrustedSec and our impressive communication. We quickly deployed our services, exceeding their expectations during the onboarding process. Initially focused on endpoint security, we expanded their perspective to include comprehensive IT management. Our services included remote end-user support, server support, and hardware maintenance. We addressed their challenges with aging hardware, improved their cybersecurity posture, and provided transparent reporting.

The Results

Since partnering with us, the company has experienced increased security, better system stability, and improved network performance. The internal leadership now "sleeps better at night," knowing their IT infrastructure is in capable hands. Our responsiveness and expertise have been rated highly by the company's team, and our communication has been praised for its clarity and effectiveness. The partnership has led to measurable benefits, including enhanced security and system stability.